Friday, February 25, 2011

"Pharma Industry using social media resources to do something great for patient advocacy groups.”

Let’s face it. The pharma industry has a lot of resources at its disposal. That’s one of the big criticisms from the public. They don’t like to see their prescription prices increase while they also see more and more commercials for drugs on TV. To them, the solution is obvious: cut the commercials and you can cut the price. Of course, these commercials aren’t cheap; a lot of resources go into making and airing them. At the same time, pharma and healthcare companies have talented people with deep knowledge in specialized areas like government regulations, marketing, pricing and access, managed care, and, of course, medical. And when pharma companies go public with something, people hear about it.

Why not use all of these resources for something more than marketing? Why not use it to create something that’s bigger than your products? Advocacy groups can use your help and you’re looking for a way to reach patients. Instead of figuring out all the legal issues with marketing your product via social media, why not use social media simply to help an advocacy group with their efforts? The benefit to pharma and healthcare companies should be clear. This eliminates many of the legal issues everyone worries about (no fair balance required if you’re not talking about a product), improves the company’s skill and knowledge about social media, and might actually generate some positive PR. Oh yes, and it’s helping an important cause. Some companies have dabbled in this a little bit, but most try desperately to connect the program with their product. Resist this temptation for once and see what happens.

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